11/24/2023 0 Comments 101 audrey ave oyster bay ny 11771“First off is their willingness to engage with us, to come to us for knowledge, their wanting to learn more. and Canada, values agents who are willing to engage and who invest in their own development. Joe Leon, Silversea’s vice president of field sales for the U.S. We appreciate agents that reach out to their BDMs to find out about new developments in the industry, ask for suggestions for marketing, and seek out learning opportunities,” said Phil Cappelli, president of Insight Vacations. Something that works today will be different tomorrow. “A willingness to learn is key, because this business is ever-changing. Successful travel agents rely on their supplier partners for everything from marketing dollars and support for customer events, to assistance when clients have an emergency overseas and insider knowledge about products and destinations.īut how do agents earn that level of support from suppliers? In Part 2 of our series on agent-supplier relations, suppliers share their advice. In retail travel, as in many other businesses, strong supplier relationships are a prerequisite for success.
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